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Old 07-17-2008, 06:29 AM   #23 (permalink)
Italo
BrickBreaker Rulez!
 
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Join Date: Jul 2008
Location: Brasil
Device: 8300
Posts: 6
Default Help Me Plz

Hi friend:
Sorry my English is not well... but iám worried with my BB 8300 v4.5.
I instaled a theme iBeery, but now is not working, only can i see the white screen and to "wath thinking", finally i´ve a message: "App Error 523 Reset".
Y tried to do restore but is invailable..!!
Thank u very much your help.
Italo from Ecuador

Quote:
Originally Posted by Mr. B View Post
Ok let me put it this way, master reset for your device is something like doing a recovery to your PC. It fixes just about everything and brings your phone back to its normal original fully functional mode without loosing any data. In other words, if u tried everything to fix your blackberry phone and nothing worked, then this is something you should be doing right now.

If it's a theme issue or an application issue, master reset should do the fix.
If this doesnt work, there are two more things that might make a difference.

1) Reinstall your operating system or 2) Get an exchange

So here's a step by step tutorial on how to do a master reset the RIGHT way.

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1. Connect your device to your PC and open the Desktop Manager software.
2. Go to "Backup Restore" and hit "Backup"
3. Locate the folder where you'd like to save your file and follow the process.


Note: The backup process should take anywhere from 2-5min. What it does, is copy all of your data onto your PC including all applications, media, address book, emails, even your current wallpaper. In other words it will copy EVERYTHING on your PC.

Now when all is done...

4. On your BlackBerry phone go to Options>Security Options>General Settings. Hit "menu" and choose "Wipe Handheld"

Note: Continue the process by typing "blackberry" to confirm the handheld wipe.

Once that is finished...

5. Connect your device to your PC using your USB and go to "Backup Restore"
6. This time choose "Restore" and locate the file that you previously saved.


Note: Follow the process and when everthing is done, your device should come back to it's original state with all of your data restored. It will probably ask you to run "Setup Wizard" and I recommend you do that.

And that's it! You're all done and your phone should run nice and smooth

PS: To bring your browser icons back, go to Options/Advanced Options/Host Routing Table. Highlight the one that's in bold, hit "menu" and select "Register now" That should bring all your browser icons back.


If this doesnt fix the issue you had, then like I said before, only two things might:

1) Reinstall your operating system or 2) Get an exchange


Hope this helps!
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